Patient Service Representative - Saco Walk In Care

  • Saco, ME
  • Southern Maine Health Care
  • Full Time - Day/Evening
  • Clerical/Administrative Support
  • Req #: 144112
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Summary

Southern Maine Healthcare has an opportunity to join our Walk-in Care Team as a Patient Service Representative (PSR) in Saco. This is a great role for those with a customer service background, who enjoy multitasking and working in a fast-paced office environment. Full time with great benefits including paid time off, paid family leave, tuition assistance, insurance and much more.
 
Position Summary
 
The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.
 
Required Minimum Knowledge, Skills, and Abilities (KSAs)
  • Education: High school diploma or GED preferred.
  • License/Certifications: Valid Maine driver’s license.
  • Experience: Medical Office experience preferred.
  • Strong verbal and written communication skills.
  • Effective cash collection skills.
  • Ability to work well with others.
  • Computer proficiency.
  • Ability to organize and coordinate multiple activities.
  • Able to adapt to constant change and fast pace of group.
  • Ability to travel to other locations as needed.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow. Our package includes health and dental insurances, paid parental leave, retirement program, generous paid time off, and much more! Our comprehensive array of benefits are competitive, affordable, and include choices that meet specific, but ever changing, needs.

MaineHealth is a not-for-profit integrated health system consisting of eight local hospital systems, a comprehensive behavioral healthcare network, diagnostic services, home health agencies, and over 19,000 employees. It is the largest health system in northern New England and provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire.

With a career at any of the MaineHealth locations, you’ll be working with healthcare professionals that truly value the people around them – both within the walls of the organization and the neighborhoods that surround it. We are deeply invested in the wellbeing of our communities and employees. We believe in fostering a work environment of strong commitment, compassionate caring and continuous improvement. Our care – and the science behind that care – is top rate. Join us and your abilities will be challenged and enhanced as you take your career to another level.

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