Customer Solutions Representative
This job posting is no longer active.
Location: Scarborough, ME
Facility: NorDx
Schedule: Full Time
Job Category: Laboratory Support
Req #: 24777
Date Posted:
Description
NorDx
Laboratory Support
Req #: 24777
Summary
Summary:
The Customer Solutions Representative role handles all incoming calls, identifies client needs and troubleshoots problems to resolution. This role functions as a liaison between all internal and external customers and the clinical laboratory.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: High school diploma or equivalent preferred.
- License/Certifications: N/A
- Experience: Customer Service experience in a health care setting preferred.
- Additional Skills/Requirements Required: Medical terminology; and computer skills.
- Additional Skills/Requirements Preferred: N/A
With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
If you have questions about this role, please contact Aarin D. Miles at [email protected]
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