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Intern- Patient Engagement

Location: Portland, ME
Facility: MaineHealth Corporate
Schedule: Temporary
Job Category: Professional - Nonclinical
Req #: 16317
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Description

MaineHealth Corporate


Professional - Nonclinical
Req #: 16317


Part-Time: 10-20 hours per week

Hybrid (on-site and virtual)


All summer internship applications require both a cover letter and resume to be considered. You may submit 1 cover letter that indicates the 1-3 summer intern positions you are interested in and why you think you would be a good fit.

Summary:
The Intern role provides administrative and project support within assigned department, while gaining valuable, hands-on experience in a healthcare environment.

The Patient Engagement team works with Marketing, Digital and other departments to design, implement and drive understanding and adoption of patient-centered interactions that empower patients and care teams to effectively navigate journeys across MaineHealth. Patient Engagement is a team within MaineHealth’s Marketing Communications department that ensures we are listening to, and including, our patients feedback and viewpoint in the organization’s decisions. Patient Engagement develops and analyzes internal and external research and uses those findings to create patient-facing materials, internal resources and inform business recommendations.

Intern projects may include:

• Discover project needs and diagnose the current state with key stakeholders
• Inform decisions with patient and care team feedback via surveys (survey development, designing, analysis and presentation)
• Develop patient-facing and internal messaging recommendations
• Create communication plans for various audiences
• Content creation
• Project tracking
• Participate in team meetings and brainstorming sessions
• Exposure to many teams within the healthcare field
• Daily work in various computer programs (MS Outlook, Word, PowerPoint, Excel, Teams)

Preference will be given to undergraduate students pursuing marketing, communications, business, healthcare or related areas.


Required Minimum Knowledge, Skills, and Abilities (KSAs)

  1. Education: Student who is currently enrolled in a two-year Associate’s Degree program, Bachelor’s Degree program, or graduate-level program preferred.
  2. License/Certifications: N/A
  3. Experience: N/A
  4. Additional Skills/Requirements Required: N/A
  5. Additional Skills/Requirements Preferred: N/A


Additional Information 
The MaineHealth Summer Internship Program provides a 10-week, paid internship for students enrolled in a post-secondary program who are looking to gain hands-on experience at MaineHealth, the state of Maine’s largest employer. Our interns are a part of our care team and we provide extensive professional development opportunities, training programs, and mentorship so you get the most out of your summer with us! We’re proud to hire many former interns into full-time roles after graduation and offer the opportunity for growth throughout your career. Visit our website to learn more about the program.


With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
 
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.
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