Customer Relations Coordinator
This job posting is no longer active.
Location: Scarborough, ME
Facility: MaineHealth Corporate
Schedule: Full Time
Job Category: Clerical/Administrative Support
Req #: 8675
Date Posted:
Description
MaineHealth Corporate
Clerical/Administrative Support
Req #: 8675
Summary
Summary:
The Customer Relations Coordinator - SBO role is responsible for the management of quality of care issues, risk management accounts, privacy issues and patients’ disputes. This position will manage the day to day activities of these accounts ensuring timely follow-up.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
1. Education: High School Diploma or GED preferred. 2. License/Certifications: N/A 3. Experience: Five years of experience in a related healthcare Patient Account field required. 4. Additional Skills/Requirements Required: N/A 5. Additional Skills/Requirements Preferred: Proven Proficiency in working a minimum of 7 functions (Billing and Validation and Collections) for multiple payer types/teams (Commercial, Medicare, and Medicaid) on the HB side (functions may include cash posting or refund processing). On the PB side must be a proficient proven trainer in at least 2 specialties of (physician billing, follow up or validation.)
With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
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